Job Description

About Dealerware:

Dealerware transforms the automotive retailers of today into the mobility network of tomorrow. Launched in 2016, Dealerware manages tens of thousands of vehicles at dealerships in North America across every major manufacturer brand. Dealerware is committed to being a people-first culture and a great place to work for all, with flexible scheduling, unlimited PTO, extensive benefits, a core value of Diversity, Equity & Inclusion, and a leadership and management team that defaults to being supportive and accessible. Dealerware was recognized by Built In as one of the 100 Best Places to Work in Austin, TX in 2025 for the fourth consecutive year.

Dealerware’s team is currently hiring for a Data Analyst. The Data Analyst will report directly to the Data Engineering Manager, supporting the data collection and analysis of key programs and customer usage in order to inform business decisions and priorities. This role will be vital in defining and articulating success across the customer lifecycle to both internal and external stakeholders.

• Produce agnostic dashboards for Dealers, Dealer Groups, and OEMs
• Own and develop the metrics formulas and catalog
• Develop and apply subject matter expertise in the mobility and fleet management business; be the subject matter expert on all things Dealerware platform data 
• Develop and distribute internal metrics to optimize Dealerware operations
• Uncover trends and anomalies to help streamline customer and internal workflows
• Support teams by generating reports, dashboards and other ad-hoc analyses 
• Lead and perform data audits and scenario testing to ensure data accuracy 
• Ability to quickly identify potential issues across systems and data sets 
• Analyze data from various, often disparate, systems to provide insights and recommendations to business teams 
• Combine and analyze complex data sets to derive information and insights 
• Help establish and drive data governance best practices and policies 
• Work cross-functionally to collect, understand, and document internal and external data needs
• Work with Product and Engineering to scope and prioritize needs to build into Dealerware product(s)

• 2-4 years of experience working with complex data sets and performing data analysis
• Expert experience with Excel and Google docs, including complex formula builds, pivot tables, v-lookups, auditing data
• Experience in automation tools and process flow logic
• Knowledgeable in SQL queries 
• Analytical and detail oriented 
• Thirst and aptitude for learning new software systems and platforms
• Exceptional analytical and problem-solving skills
• Keen ability to analyze data and draw conclusions
• Experience with the following tools preferred: Looker/ThoughtSpot, Snowflake, Workato, Gainsight, Excel (Advanced), Complex Formula builds

• NetSuite, Salesforce, and/or revenue operations experience

• Competitive base salary with bonus incentive eligibility
• Full benefits (medical, dental, vision, 401K) + free telehealth (includes therapy visits)
• On-demand educational courses via LinkedIn Learning
• Tuition reimbursement and continuing education
• Unlimited paid vacation policy
• Flexible work
• Generous Paid Parental Leave program
• Modern office and a dynamic team in downtown Austin with free parking
• Friendly, small company environment with a progressive culture
• Backed by Audi, a 116-year-old automotive industry leader
• Discounts on Audi vehicle purchases and discounted leases through the Vehicle Lease Program

Dealerware is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Dealerware's management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.

*We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

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