Job Description

Job Description

Additional Information About the Role

Director, Patient Care- Ambulatory Services at Barnes Jewish Hospital

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.

The Department of Ambulatory Services at Barnes-Jewish Hospital consists of the multidisciplinary staff of BJH Ambulatory Services including responsibility for the GI Labs, Minor Procedure Center, Pain Management Center, Diabetes Center, Resident Clinics, Wound/Ostomy Center and other services as assigned. This department assures that all customers receive the highest level of attention and prompt, courteous service.

Role Purpose

The Director of Ambulatory Services Patient Care is responsible for directing staff and programs in the Ambulatory Services department as well as providing leadership and oversight to Ambulatory Clinical Managers.

Responsibilities

• Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
• Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
• Responsible for developing and maintaining effective relationships with Medical Directors and WUSM leaders while establishing dyad models of care.
• Develop and implement clinical standards and guidelines for the department and its programs, including collaborating with physician leaders and patient experience team to meet patient experience targets.
• Responsible for ensuring the delivery of safe, quality care in all Ambulatory clinical areas by maintaining appropriate staffing models and staffing ratios and internal controls that impact regulatory compliance.
• Effectively coach employees toward improved performance. Address problems by providing timely performance feedback on an ongoing basis. Identify ways for further employee skill development.
• Monitor key performance indicators and quality metrics, and identify nursing-sensitive indicators for ambulatory services.

Minimum Requirements

Education

• Master's Degree
- Nursing/Healthcare related

Experience

• 10+ years

Supervisor Experience

• 5-10 years

Licenses & Certifications

• RN

Preferred Requirements

Education

• Doctorate
- Nursing

Supervisor Experience

• 10+ years

Benefits and Legal Statement



BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

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*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

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