Job Description

Police Dispatcher

The City of Tomball is accepting applications for a dispatcher to work various shifts in our Police Department. This position will answer and dispatch police and fire, 9-1-1 emergency and non-emergency calls as well as various other duties as needed in support of the department.

Essential Job Functions:

• Using a computer aided dispatch system, receive emergency calls from the public requesting police, fire, medical, or other emergency service. Determine nature and location of emergency; determine priorities, and dispatch police fire, ambulance, or other emergency units as necessary and in accordance with established procedures.
• Maintain contact with all units on assignment.
• Monitor direct emergency alarms.
• Answer non-emergency calls for assistance.
• Enter, update, and retrieve information from a variety of computer systems.
• Greet and provide information to the general public regarding laws, ordinances, calls for service, fingerprints and/or other records request, impounded vehicles, directions, etc.
• Receive money for fines and bonds for local charges and other agencies, write receipts and post the data to ledgers or books.
• Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data.
• Monitor several complex public safety radio frequencies.
• Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
• Other duties as assigned.

Qualifications:

• Perform professionally and maintain control in extreme situations.
• Ability to speak clearly and communicate effectively in any situation.
• High level of computer and typing skills
• Must be able to work in team environment and multi-task.
• Dependability, reliability, good attendance and the ability to work any shift including weekends and holidays is required.
• Must possess and maintain a valid Class C Texas motor vehicle operator's license.
• Basic Telecommunication certification is desirable or must be obtained within one year.
• High School Diploma or GED required.
• Must be free of criminal history and successfully pass a thorough background investigation.
• Per State guidelines, must be a U.S. citizen to view sensitive computer information required in position.
• Must be able to successfully pass pre-employment and random drug screening.

Salary: Hiring Range $21.11-$22.17. Starting salary is dependent on experience and qualifications.

Closing Date: Friday, July 18, 2025.

Entry level testing will be administered Saturday, July 26, 2025, at 8:00 a.m. See testing announcement below for full details.

Equal Employment Opportunity Statement: The City of Tomball does not discriminate on the basis of Race, Color, National Origin, Sex, Religion, Age or Disability in employment or the provision of services.

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