Job Description
Overview:
At AutoNation we strive to create a positive and challenging workplace environment that promotes excellence and achievement. We aim to deliver the very best experience possible to our customers and our employees. We are looking for a dedicated and motivated Automotive Sales Associate who shares that same passion as we do.
Each member of our team provides a superior experience, whether it is over the phone, face to face, or in a behind the scenes role. Our customers and employees are the reason we’re here. If you understand hospitality and are committed to the customer experience, we’d like to talk to you! Our culture is transforming the retail automotive industry – and our team just continues to grow!
Position Overview
The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.
What are the requirements for this job?
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Drive to set and achieve targeted goals
Prior sales experience, retail preferred
Demonstrated communication, consultative, interpersonal and organizational skills
The willingness to follow up with customers
Experience and desire to work with technology
Valid in-state driver’s license and an acceptable, safe driving record
Why should I come work for AutoNation?
You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect
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Job Tags
Permanent employment, Traineeship,