Job Description

COMMERCIAL OPERATIONS MANAGER

Caplin Steriles USA Inc. is the latest courageous venture by Caplin Point Laboratories Ltd. and its storied history of taking the road less traveled to fulfill the healthcare needs of the underserved.

We are a wholly owned subsidiary of Caplin Steriles Ltd. India and operate as their sales and marketing arm for the U.S market. Caplin Steriles is an R&D driven company focused on the development and manufacturing of high quality injectables and ophthalmic products.We believe behind every product is a patient.This is a belief that drives everything we do and empowers us to partner differently, serve uniquely.

The Commercial Operations Manager will be located at our Schaumburg, IL office and plays a key role in supporting Caplins successful achievement of both short-term and long-term goals.This role will focus on oversight of customer contracting activities, chargeback management/oversight, supporting new product launch activities, and various other internal activities.

RESPONSIBILITIES

• Manage the product, customer, and pricing set-up notification process with all internal and external partners.
• Responsible for contract maintenance including contract loading activities and updating contract membership files.
• Support the management and oversight of Caplins third party logistics provider.
• Responsible for researching, resolving, analyzing, and trending chargeback discrepancies to result in appropriate credits within Wholesaler / Distributor contractual terms.
• Monitor monthly/quarterly contract performance requirements.
• Provide analytical support for administrative fee and rebate payments.
• Support the completion of Caplins new product launch activities.
• Other activities as assigned.

MINIMUM QUALIFICATIONS / EXPERIENCE

• At least 3 years of direct experience the in generic injectable pharmaceutical industry or comparable experience.
• Bachelors Degree required (Business or Science degree preferred).
• Demonstrated success working as part of a cross-functional team with ever-changing and growing needs.
• Must be a self-starter willing to meet aggressive goals and be actively involved in a team environment.
• Proficiency in Microsoft Excel, Outlook, Word, and PowerPoint.
• Excellent oral and written communication skills.
• Entrepreneurial spirit is required.
• Candidate must be located in the Chicagoland area and required to be in the office three days a week.

TRAVEL REQUIREMENTS

• Approximately 10% travel required.

COMPANY BENEFITS

Our goal is to offer competitive benefits that meets the needs of our team members, such as:

• Competitive salary and incentive programs.
• Medical, dental and vision insurance.
• 401k savings plan.
• Flexible work policy.
• Generous vacation and company holidays.
• Paid parental leave.

EEOC STATEMENT

Caplin Steriles USA Inc is proud to be an equal opportunity employer.We welcome and encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule or regulation.

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